I ordered a bandsaw blade and when it came, it was not the correct size. I emailed them about the error and they had a new blade made up, and shipped to me with no cost to me. The new blade works great. Very happy with the way that they took care of their mistake. Mark of a reputable company! ..
Band saw blades arrived quickly very happy with them...
John in Ottawa
I'd like to be a customer, but living in Ottawa, it seems I can't buy one or two blades without having them ship from Winnipeg, to BC, then east again with a significant lead time resulting.
I understand this is to save costs, but I wonder how much business you lose with this policy.
Excellent service , Thanks !!! :)
Good service. Good blades...
Ryan was helpful in "customising" my delivery. I knew I would be unavailable when it was originally scheduled and a simple email to him asking that he hold the delivery until later was handled perfectly. It isn't easy to find that kind of personalized service especially with on-line purchases...
Excellent service! Will shop with them again!..
I am glad I found this company that could make these sanding belts for me. The belt size for my belt grinder was not a common size so I was having trouble finding a fit for it. Gave the size to the salesman and a short time later I had them delivered. Couldn’t get any easier than that. ..