OnlineSupply.ca Web Site owned by Skookum Tools Ltd.
Terms and Conditions of Use of this Web Site
All prices shown exclude sales taxes. All applicable sales taxes are extra and will be charged at time of invoicing.
All published prices are in effect at the date of printing and are subject to change without notice.
Product Changes, Substitutions and Errors
All descriptions and illustrations in this catalogue are based on the best information available at the time of publication. Although every effort has been made to ensure accuracy, specifications are subject to error. Manufacturers' specifications may change or products may be discontinued without notice.
Specific terms will be applied to your account.
Lost or Damaged Goods Claims
All claims for lost or damaged goods must be reported to us within 48 hours of receipt of goods. You will be given further instructions at that time. If any package called for on the Bill of Lading is short or damaged, DO NOT ACCEPT the goods until the driver makes a damage or short notification on the Bill of Lading. The Bill of Lading signed by you is an acknowledgement to the carrier that all the goods have been received in "good condition". If any concealed loss or damage or shortage is discovered upon opening the packages, REPORT this to us within 48 hours of receipt of goods. Failure to follow the above guidelines may result in the inability for us to process the claim. We are willing to assist you in every possible manner in collecting third party claims for the loss or damages, but this willingness on our part does not make us responsible for the collection of the claims or replacement of the material at no charge.
Return Goods Procedure/Warranty
Goods may not be returned without our permission. Requests must be made within 10 days of receipt of goods. An "RA" (Return Authorization) number will be issued upon acceptance of your request for return and must accompany all goods returned to us. Do not ship goods back to us Collect. Collect shipments will be refused. Please call for instructions. Your request will be processed as quickly as possible. You should hear from our representatives within 48 hours of receipt of your request. Goods for return are subject to a 15% restocking charge. This will be waived if it is determined upon investigation, that you or your company was not responsible. Full credit will not be given if the product is not returned to us in its original, unmarked condition. Most of the products we represent carry a manufacturers warranty and/or guarantee. We will be happy to honour their warranties/guarantees. However, warranties/guarantees do not apply to damages caused by misuse or abuse.
WHEN MAKING INQUIRIES, ALWAYS REFER TO THE "RA" NUMBER. PLEASE ALLOW US 48 HOURS TO PROCESS YOUR REQUEST. ALL REQUESTS SHOULD BE RESOLVED WITHIN 30 DAYS. IF YOU ARE STILL NOT SATISFIED WITH THE PROGRESS OF YOUR REQUEST, PLEASE CALL FOR ASSISTANCE.
General Terms and Conditions
Terms and conditions for access and use of the web site Online Supply agrees to let you use this web site for personal purposes only. It is forbidden to (i) resell or commercially use this web site, its documentation, information or any other material that it may contain, notably drawings, graphics, photographs, codes, software and web page design, as well as their choices and representation ("Materials"); (ii) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any code in this present web site, except for purposes of interpretation or display in a Web browser; (iii) copy, reproduce, distribute, publish, download for any purpose other than personal use of the site, or transmit any material in any form using any means whatsoever; (iv) collect and use any product list or description; or, (v) directly or indirectly use any data mining method or tool, search bots or any similar automated tools or methods for collecting data in the Materials, or collect information or effect any other use of this web site. Except as expressly provided herein, nothing contained herein shall be construed as providing you with any license or right under any copyright, trademark, logo or other intellectual property right, including any exclusive rights belonging to Online Supply or a third party. You cannot use any metatag or any other hidden text that contains the name, trademarks or product names from Online Supply without our express consent in writing.
Modifications, typos and errors Subject to applicable laws, Online Supply: (i) reserves the right to modify its products published or offered for sale on its web site, prices and specifications produce products and any and all Materials, and its entire discretion and with no prior notice; (ii) does not guarantee that the products published or offered for sale on its web site will be available at the time that they are ordered or later; (iii) reserves the right to limit the quantities sold or offered for sale; and (iv) does not guarantee that the product descriptions, prices, photographs or any other information contained in the web site are accurate, complete, reliable, up-to-date or without error. Online Supply reserves the right to invoice, for products published or offered for sale on its web site, the price in effect at the time of order, even if the price invoiced is not the same as the one published on its web site. The price in effect for products published or offered for sale on the web site can be obtained by contacting the Online Supply Customer Service Department.
Information you provide When you place an order on the web site, you hereby agree to provide only information which is up-to-date, reliable and complete.
Passwords You will need a password to access this web site and to confirm an order placed through it. You further agree to: (i) keep your password confidential; (ii) restrict access to your computer, (iii) immediately notify Online Supply upon noticing that the privacy of your account or your password may be compromised; and (iv) accept liability for any and all activity that may be executed in your account or using your password.
In order to ensure the security of its web site or your account, Online Supply may effect any measure it deems necessary or reasonable according to circumstances, such as closing your account, modifying your password or requesting that you disclose information to authorize operations in your account on your behalf. Notwithstanding the above, you acknowledge and agree that Online Supply cannot be held liable to you for any damage or liability that may arise: (i) for any action or omission from Online Supply pursuant to this clause; (ii) in the event that the privacy of your account or your password may be compromised; and (ii) from an unauthorized access to your account or unauthorized use of your password.
Copyrights Subject to trademarks that may belong to other parties not related to Online Supply, Online Supply owns the entire content of this web site and reserves all related copyrights. It is prohibited to copy, redistribute, reproduced, republish, download for any purpose other than normal use, or to transmit in any format using any method whatsoever, any and all information or Materials published on this web site. You are allowed to electronically copy and print part of this web site on paper for the sole purpose of using the Materials for your personal, noncommercial and informational use. It is prohibited to modify, manipulate or edit any and all information or Materials published on this web site.
Trademarks Some names, logos, drawings, words, titles or slogans published on this site may constitute commercial names or trademarks belonging to Online Supply or other companies or entities. Publishing and displaying these names and trademarks within this web site does not mean that a license has been granted for any purpose whatsoever. It is prohibited to reproduce, download, copy or use in any format, in part or in whole, such names and trademarks without the express written authorization of its owner.
Disclaimer and limitation of liability THIS SITE AND THE MATERIALS PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ONLINE SUPPLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND MATERIALS, CONTENT, SERVICES AND PRODUCT ON THIS SITE. ONLINE SUPPLY DOES NOT REPRESENT OR WARRANT THAT THIS SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, EVEN IF ONLINE SUPPLY OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST ONLINE SUPPLY, ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS ARISING OUT OF YOUR USE OF, OR INABILITY TO USE THIS SITE.
Limitation of Liability IN NO EVENT SHALL ONLINE SUPPLY BE LIABLE FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO USE THIS SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS SITE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ONLINE SUPPLY (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THIS SITE EXCEED TEN CANADIAN DOLLARS (CA$10). APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Links Within this site, the presence of hyperlinks leading to web sites that do not belong to Online Supply does not mean that Online Supply acknowledges any liability as to the content or the use of these sites. Online Supply makes no warranty or representation whatsoever regarding the quality, the content, the nature, the accuracy or the reliability of these sites. The inclusion of a hyperlink leading to another site does not mean that Online Supply endorses its contents nor, except when expressly mentioned to the contrary, that it participates to a sponsorship, an affiliation or association with the owner, the operator or the sponsor of that site, nor that it is authorized to use a commercial name, a trademark, a company logo, a legal or official seal or any symbol protected by copyright that may be there.
Termination At any time, Online Supply reserves the right but not the obligation to take any measure it deems appropriate, notably the decision to give you a warning, or to suspend or terminate your access to its web site and your use of the services therein.
Last updated on May 25th, 2015